FactBranch loads customer data when you open a ticket

FactBranch looks up customer data in your database, JSON API or Google Sheet and shows your agents fresh data whenever they open a ticket in Zendesk.

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How to connect FactBranch to your SQL database

Follow this 5-minute webcast and learn how to display SQL data in Zendesk using FactBranch.

Browse the FactBranch docs

Learn how to connect FactBranch to your database, spreadsheet or API and how to use the FactBranch Designer to lay out the results in the Zendesk app.

FactBranch is trusted by great companies

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Our support is excellent

Honest and clear communication is one of our company values. At FactBranch you always have a direct line to an engineer who will be able to help you.

GDPR

The strongest data protection on earth.

To some GDPR is just an annoyance. We see it as a welcome wake-up call to reduce data processing. FactBranch is based in the European Union and complies with GDPR naturally. We never store any of your data unless you explicitly tell us to. Learn more about how we handle your and your customers’ data.

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