Customer data next to the Zendesk ticket

FactBranch displays customer data from your data source and helps agents answer requests faster.

Displays customer info when you open the ticket

No more looking up customers manually.

Data Sources

CRMs, spreadsheets, APIs, databases. Its flexible architecture allows FactBranch to connect to a wide range of data sources.

  • HubSpot
  • Google Sheets
  • Duoplane
  • PostgreSQL
  • MySQL
  • Amazon Redshift
  • Salesforce
  • Custom data source
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14-day free trial. No credit card required.

Fully customizable

Signup date, revenue, phone number, links, buttons, ...

You define what to load and how it’s displayed. Show account type, last login date, payment plan, customer lifetime value, link to the account management page or add a button that directly triggers an action in your backend.

Easy to configure

Set up connections with a few clicks.

Excellent support

We won’t rest until the integration is working.

Most integrations are easy to set up. But some external services need a bit of extra work. Whatever the issue or the question, the people behind [email protected] will help you.


The strongest data protection on earth.

FactBranch is based in the European Union and complies with GDPR. We never store any of your data unless you explicitly tell us to. Learn more about how we handle your data.

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14-day free trial. No credit card required.