Make the work of your agents much easier

Pays for itself with the time and nerves agents save.

Team

Includes access for 5 agents
  • All integrations available

    PostgreSQL
    MySQL / MariaDB
    MS SQL Server
    Google Sheets
    HubSpot
    JSON-API
  • Pick one integration

99 $/month Includes 5 agents.
Additional agents: 3 $/agent/month
Most popular plan

Company

Includes access for 20 agents
  • All integrations available

    PostgreSQL
    MySQL / MariaDB
    MS SQL Server
    Google Sheets
    HubSpot
    JSON-API
  • Pick up to 3 integrations

  • Multiple results per query

149 $/month Includes 20 agents.
Additional agents: 3 $/agent/month

Enterprise

For over 150 agents
  • All Company features

  • Unlimited integrations

  • Unlimited results

  • SLA

  • Audit logs

  • Priority support

All plans include a 14-day free trial and start with the Company plan. No credit card required to sign up. Cancel anytime.

All prices excluding VAT and local sales-taxes.

Saving up to 6 hours per agent

We’ve found that when an agent has to leave Zendesk to look up customers in another tab, all in all they may lose up to 6 hours* per month. So once you roll out FactBranch, it’s as if your agents got an additional day each month to help your customers.

* Based on a time saving of 15 seconds per email and agents handling 75 emails per day on 20 days a month.

Number of agents

The number of agents is determined automatically by how many agents access FactBranch during a calendar month.

Our support is excellent

Once you sign up for FactBranch an engineer will email you and will be your personal contact at FactBranch. They will help you to set everything up, make changes or get a custom integration project going.

Advanced Connections

We love to help people with advanced integration projects. Examples include complicated database schemas & queries, multiple data sources or APIs, data enrichment and caching. Request a custom quote to benefit from our expertise in connecting APIs and data sources.