All plans start with a 14-day free trial. No credit card required.
All plans include a 14-day free trial and start with all features. No credit card required to sign up. Change plans or cancel anytime.
All prices excluding VAT and local sales-taxes.
The number of agents is determined by how many different Zendesk agents access FactBranch during a calendar month. If your team outgrows your plan, each additional agent is 3$/month. The amount charged will be adjusted automatically and your team will continue to have access to FactBranch. If you prefer a different pricing structure, please contact [email protected] .
...and across industries. They all love FactBranch.
Once you sign up for FactBranch, an engineer will email you and will be your personal contact at FactBranch. They will help you to set everything up, make changes or get a custom integration project going.
Without FactBranch, agents either can't look up critical information about your customers or they have to switch tabs constantly. This wastes time and focus. FactBranch loads fresh customer data from your data source every time an agent opens a ticket in Zendesk.
Information has to flow between departments so everybody can do their best work. FactBranch provides agents with valuable context about the customer and lets sales or account management pass on information to support.
We love to help people with advanced integration projects. Examples include complicated database schemas & queries, multiple data sources or APIs, data enrichment and caching. Request a custom quote to benefit from our expertise in connecting APIs and data sources.