Pays for itself with the time and nerves agents save.
All plans include a 14-day free trial and start with the Company plan. No credit card required to sign up. Cancel anytime.
All prices excluding VAT and local sales-taxes.
We’ve found that when an agent has to leave Zendesk to look up customers in another tab, all in all they may lose up to 6 hours* per month. So once you roll out FactBranch, it’s as if your agents got an additional day each month to help your customers.
* Based on a time saving of 15 seconds per email and agents handling 75 emails per day on 20 days a month.
The number of agents is determined automatically by how many agents access FactBranch during a calendar month.
Once you sign up for FactBranch an engineer will email you and will be your personal contact at FactBranch. They will help you to set everything up, make changes or get a custom integration project going.
We love to help people with advanced integration projects. Examples include complicated database schemas & queries, multiple data sources or APIs, data enrichment and caching. Request a custom quote to benefit from our expertise in connecting APIs and data sources.